This course includes the performance outcomes, skills and knowledge required to provide responsible gambling services, and information to customers who require assistance with their problem gambling.

Responsible gambling services must be provided wherever gambling activities are undertaken.

In the hospitality industry, the gambling environment is usually referred to as the gaming area and is provided in a range of venues such as hotels, motels, clubs, pubs and casinos.

Certificate Issue

All competent students will receive a Statement of Attainment upon successful completion of the above unit of competency.