Certificate III in Hospitality SIT30616

This Course reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgement, they will work with some independence and under limited supervision using plans, policies and procedures to guide work activities.


The duration varies upon delivery model. Typically, the course is delivered over 6 – 24 months.


Cost: $2000


This training product has been superseded; Coal Train will continue to deliver the superseded product within the transition timeframe until the new units are released.


  • Fee for Service (regular fee-paying students): $2000.00
  • Certificate 3 Guarantee Funding is available for those who are eligible. Please contact our office for further information and eligibility requirements.
  • User Choice Funding: This qualification is available as a Traineeship under the User Choice Program. Please contact our office for further details.

Delivery modes

The training will be a mix of face to face and workplace training. The majority of the training will include face to face theory delivered in a classroom setting followed by practical applications in the workplace.

Course information

This qualification provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops.

Possible job titles include:

  • espresso coffee machine operator
  • food and beverage attendant
  • function attendant
  • function host
  • restaurant host
  • waitress
  • bartender
  • takeaway shop cook and customer service attendant
  • senior bar attendant
  • waiter


Core units:

  • BSBWOR203 Work effectively with others
  • SITHIND002 Source and use information on the hospitality industry
  • SITHIND004 Work effectively in hospitality service
  • SITXCCS006 Provide service to customers
  • SITXCOM002 Show social and cultural sensitivity
  • SITXHRM001 Coach others in job skills
  • SITXWHS001 Participate in safe work practices


Option 1 Elective Stream (Takeaway/Cafe):

  • SITXFSA001 Use hygienic practices for food safety
  • SITXFIN001 Process financial transactions
  • SITHFAB005 Prepare and serve espresso coffee
  • BSBITU202 Create and use spreadsheets
  • SITXFSA002 Participate in safe food handling practices
  • SITHFAB016 Provide advice on food
  • HLTAID011 Provide first aid

SITXWHS002 Identify hazards, assess and control safety risks


Option 2 Elective Stream (Restaurant/Bar)

  • SITXFSA001 Use hygienic practices for food safety
  • SITXFIN001 Process financial transactions
  • SITHFAB002 Provide responsible service of alcohol
  • SITHFAB005 Prepare and serve espresso coffee
  • SITHFAB003 Operate a bar
  • SITHFAB001 Clean and tidy bar areas
  • SITHFAB014 Provide table service of food and beverage
  • BSBADM311 Maintain business resources


Course requirements

Participants must have access to a hospitality venue to complete a minimum of 36 complete service periods (shifts). Coal Train does not offer Work Placement, this must be organised by the participant.