This qualification reflects the varied roles of individuals across different industry sectors who apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge.

They may provide technical advice and support to a team. The packaging rules of this qualification include one core unit plus eleven elective units.  Elective units must be relevant to the work environment and the qualification.

CORE:

• BSBCRT311 Apply critical thinking skills in a team environment
• BSBPEF201 Support personal wellbeing in the workplace
• BSBSUS211 Participate in sustainable work practices
• BSBTWK301 Use inclusive work practices
• BSBWHS311 Assist with maintaining workplace safety
• BSBXCM301 Engage in workplace communication

ELECTIVES:

• BSBTEC301 Design and produce business documents
• BSBTEC302 Design and produce spreadsheets
• BSBTEC303 Create electronic presentations
• BSBPEF301 Organise personal work priorities
• BSBLDR301 Support effective workplace relationships
• BSBOPS304 Deliver and monitor a service to customers
• BSBINS302 Organise workplace information

Certificate 3 Guarantee

Coal Train is a Skills Assure Supplier (SAS) under the VET Investment Program. Certificate 3 Guarantee is a Queensland Government initiative to improve career opportunities and job prospects for Queenslanders who are eligible for enrolment.

User Choice

Coal Train is a Skills Assure Supplier (SAS) User Choice Funding.

The 2020-2024 User Choice Program is funded by the Queensland Government and provides public funding towards the cost of training and assessment for Queensland Apprentices and Trainees.