This qualification reflects the varied roles of individuals across different industry sectors who apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge.

They may provide technical advice and support to a team. The packaging rules of this qualification include one core unit plus eleven elective units.  Elective units must be relevant to the work environment and the qualification.

CORE:

• BSBCRT311 Apply critical thinking skills in a team environment
• BSBPEF201 Support personal wellbeing in the workplace
• BSBSUS211 Participate in sustainable work practices
• BSBTWK301 Use inclusive work practices
• BSBWHS311 Assist with maintaining workplace safety
• BSBXCM301 Engage in workplace communication

ELECTIVES:

• BSBTEC301 Design and produce business documents
• BSBTEC302 Design and produce spreadsheets
• BSBTEC303 Create electronic presentations
• BSBPEF301 Organise personal work priorities
• BSBLDR301 Support effective workplace relationships
• BSBOPS304 Deliver and monitor a service to customers
• BSBINS302 Organise workplace information

Career Boost

Coal Train is an approved Skills Assure Supplier under the Queensland Government’s Career Start Program. The Career Start Program provides subsidised training to help individuals:

• Enter the workforce with essential skills
• Move into more skilled roles or full-time employment
• Start a traineeship or apprenticeship with nationally recognised qualifications